Shipping & Warranty
COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.
TrekPow offers Site-Wide Free Shipping and Free Taxes. We work with well-known delivery companies such as UPS, DHL, USPS, and Canada Post, Amazon Logistics US UK, FR DE, Royal Mail, etc. Products will be shipped from the nearest warehouse according to the customer's shipping address and delivered in 3-5 business days.
We at TrekPow are committed to providing the highest quality product and the most friendly customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.
30-Day Money Back Guarantee
TrekPow’s priority is to make certain of your 100% satisfaction with your purchase. If for whatever reason, you are dissatisfied with your purchase, you can return it to TrekPow within 30 calendar days of receipt of item(s).
14 Month Replacement Warranty
We will, at our discretion, replace or refund any product that proves to be defective including any return shipping costs.
Lifetime Support Guarantee
We will provide lifetime support for all the TrekPow products. Our customer service experts will be happy to answer any question and help with any issues.
Reliable and Friendly Customer Service
We support online chat and we are ready to respond within a 24-hour time frame. Please contact us at firstname.lastname@example.org for more details.