COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfilment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.

Shipping

TrekPow offers Site-Wide Free Shipping and Free Taxes. We work with well-known delivery companies such as UPS, DHL, USPS, and Canada Post, Amazon Logistics US UK, FR DE, Royal Mail, etc. Products will be shipped from the nearest warehouse according to the customer's shipping address and delivered in 3-5 business days.

Warranty

Warranty Promise

We at TrekPow are committed to providing the highest quality product and the most friendly customer-service support to our customers and understand that our success can only be achieved from your complete satisfaction.

30-Day Money Back Guarantee

TrekPow’s priority is to make certain of your 100% satisfaction with your purchase. If for whatever reason, you are dissatisfied with your purchase, you can return it to TrekPow within 30 calendar days of receipt of item(s).

6 Month Replacement Warranty

We will, at our discretion, replace or refund any product that proves to be defective including any return shipping costs.

Lifetime Support Guarantee

We will provide lifetime support for all the TrekPow products. Our customer service experts will be happy to answer any question and help with any issues.

Reliable and Friendly Customer Service

We support online chat and we are ready to respond within a 24-hour time frame. Please contact us at service@trekpow.com for more details.